Members
Add team members, manage access, and review each member's account and operational activity.
The ShipOS Members page (opens the Cybership dashboard in a new tab) brings account access and member activity into the main workspace.
Go to ShipOS → Members (opens the Cybership dashboard in a new tab). The same member-management table is also available under ShipOS → Settings → Members (opens the Cybership dashboard in a new tab).
Understand the members table
The table can show:
| Column | Meaning |
|---|---|
| User | Name and username |
| Role | Power role and assigned custom roles |
| Account | Managed or Unmanaged |
| MFA | Whether two-factor authentication is enabled |
| Allowed Warehouses | Warehouses the member can access |
| Last Active | Most recent reported activity |
| External ID | Optional external identifier; hidden by default |
Select a row to open the member detail page.
Managed and unmanaged accounts
Every member signs in with either a , which your team creates and owns, or an , which the person owns and joins by email invitation.| Managed account | Unmanaged account | |
|---|---|---|
| Who owns it | Your team | The person |
| How it is added | Create Managed Account or Import | Invite Unmanaged Account by email |
| Sign-in | Username your team chose, plus a temporary password | The person's own email address |
| Password | Person sets a new one at first sign-in; your team can reset it | Person sets and resets it; your team cannot |
| Name, username, and email | Your team can change them | Only the person can change them |
| Other teams | Works only in your team; cannot accept invitations to other teams | Can belong to several teams with one sign-in |
Use a managed account for warehouse workers who do not have a work email. Use an unmanaged account for people who already use Cybership with another team or who should control their own password.
Add a member
Click Add Member and choose one of two account types.
Invite Unmanaged Account
Use an unmanaged account when the person should own their Cybership credentials.
- Choose Invite Unmanaged Account.
- Enter the email address.
- Select Member or Admin.
- For a Member, select custom roles and allowed warehouses.
- Click Invite.
The invitation remains under Pending Invitations until it is accepted or cancelled.
Create Managed Account
Use a managed account for a team-owned warehouse login.
- Choose Create Managed Account.
- Enter the member's name and account details.
- Select the power role.
- For a Member, select custom roles and allowed warehouses.
- Add an External ID when needed.
- Click Create Account.
- Copy or print the generated credentials.
Managed-account actions can update the name, username, email, External ID, and password. Unmanaged members control their own account details.
Import managed accounts
Click Import to create managed accounts from CSV.
- Download the current template from the import dialog.
- Fill in the member rows using the template's column names.
- Upload the CSV.
- Review row-level results after the import completes.
- Copy or print credentials for successfully created accounts.
Use the downloaded template rather than a saved older copy so the file matches the current import format.
Power roles and custom roles
| Power role | Access behavior |
|---|---|
| Owner | Full team control |
| Admin | Broad team and feature access, subject to owner-only restrictions |
| Member | No permissions by default; access comes from custom roles |
A Member without custom roles has no feature permissions. Assign at least one role for the work they need to perform.
Custom roles combine. If one role grants picking access and another grants inventory access, the member receives both sets of permissions.
Use the member actions to:
- Assign Role
- Manage Roles
- Update Power Role
- Remove from Team
Available actions depend on your own permissions and your position in the power-role hierarchy.
Warehouse access
Members need explicit warehouse access in addition to the permissions supplied by their roles.
- Open the member's actions.
- Select Manage Allowed Warehouses.
- Choose the warehouses the member can use.
- Save.
Admins and Owners with no explicit warehouse list are shown as having All Warehouses.
Member detail and recent activity
Open a member row to view the member profile and available operational detail.
When Labor is enabled and data is available, the detail page can include:
- Timeline of recent activity entries
- Attendance and call-out history
- Shift Summary
- Performance
- Picker Stats
The selected warehouse scopes warehouse-specific Labor data. Job rows in the activity timeline link to the related Labor job.
Depending on permissions and enabled features, the member detail actions can also manage:
- Warehouse access
- Power role and custom roles
- Authentication barcode
- Managed-account profile and password
- Labor activity and assignments
MFA status
The MFA column shows whether a member has enabled two-factor authentication. Each member configures MFA from their own Account Settings → Security (opens the Cybership dashboard in a new tab) page.
See Account Security.
Remove a member
- Open the member's actions.
- Select Remove from Team.
- Confirm removal.
Removal ends access to the team. Historical operational records remain associated with the member for reporting and activity history.