Orders
Complete order records imported from your connected sales channels.
Open ShipOS → Orders (opens the Cybership dashboard in a new tab) to find a customer purchase and review its items, payment, shipping details, and fulfillment progress.
Orders contains the complete imported record, including purchases whose fulfillment is assigned elsewhere. Use Fulfillment Orders for the warehouse work assigned to Cybership.
Review an Order
- Search for the order and open its details.
- Review payment and fulfillment status separately: payment does not mean the items have shipped.
- Check ordered, remaining, and fulfilled quantities. Original line items represent the customer's purchase; current items can expand virtual bundles into the components to pick.
- Open the linked fulfillment orders to review warehouse assignments, readiness issues, holds, and shipments.
Use the glossary for , , and definitions.
Order Updates
Connected sales channels supply order changes. Review the affected fulfillment orders after items are added or cancelled, or an address changes. Verified addresses are protected from sales-channel overwrites; see Address Verification.
Shopify provides its warehouse assignments; Cybership uses internal routing rules for other channels.
Order Configuration
Open an order and select Config to review supported packing, fulfillment, address-verification, and international shipping overrides.
Leave a field unset to inherit the merchant relationship or team value. The configuration view identifies the layer supplying the effective value. See Configuration.